FREEPIKBy Justine Irish D. Tabile, ReporterTHE PHILIPPINES’ contact center industry is expected to account for 83% of the total revenues of the information technology and business process management (IT-BPM) industry by end-2024. Contact Center Association of the Philippines (CCAP) President

BW FILE PHOTOTHE INSURANCE Commission (IC) is looking to set standards for the computation of mutual benefit associations’ (MBA) policy reserves.“Every MBA supervised by the Insurance Commission shall value their policy reserves for Basic Life Insurance and Optional Life Insurance

CARSON ARIAS-UNSPLASHAS 2024 draws to a close, Metro Manila is gearing up for its biggest New Year’s Eve celebrations yet. From community-led festivities to large-scale concerts to DJ performances in bars, these countdown events promise a night filled with energy,

FREEPIKHow to manage finances and where to access capital, which are critical for sustainability, are questions often asked by business owners and leaders. In an earlier article featured in a MAP column, entitled “The Journey of MSMEs: Are we there

UNSPLASHBy Ashley Erika O. Jose, ReporterTHE SURGING demand for connectivity, digitalization, and data center expansion would continue to boost growth, though muted, in the telecommunications and information and communications technology (ICT) sector in 2025, analysts said.“We may see only single-digit